Store Policies

Shipping/Handling to USA: We use either USPS or UPS, whichever is most cost effective for you. Any orders (not counting shipping) over $50.00 will ship with a $5.00 discount. Any orders (not counting shipping) over $75.00 will ship free. The cart charges a $10.00 flat rate shipping fee. Once S&H is calculated with USPS or UPS, we  will refund the difference, if any, through PayPal .

Shipping/Handling to Canada:  (We will charge the usual flat-rate shipping fee + any additional fees incurred at the post office. Before we mail your product, we will send a PayPal invoice for the difference. Sorry, we cannot offer the free shipping deal to orders sent to Canada at this time.)

Returns:  All retail orders are processed with a 15 day money back guarantee. The merchandise must be returned in its original, new, unopened condition with a copy of the sales receipt and a note stating your reason for return. We will refund your purchase price minus a $3.00 processing fee. Shipping & handling charges are not refundable. Sorry, we cannot issue a refund if the individual wrapping on the product has been broken or torn.

Incorrect, Damaged or Lost Goods: Contact us immediately upon receipt of the package. After contacting us, return the items in the original package along with the packing materials. You must let us know within 3 business days of receipt of the package. Failure to contact us promptly voids any responsibility we may have had.

Catalog: In an effort to save trees & to keep costs down, we do not offer a printed catalog.

Privacy: We never share your personal information with anyone. Sensitive information entered online is encrypted & transmitted using state of the art SSL (Secure Socket Layers) technology. We’re PCI compliant (payment card industry) too which insures your safety online & off.

Are the products Vegan?  We do carry some vegan bath and body products. Please double check the ingredients listed within each soap listing.

Holiday Closings: Passover, Memorial Day, 4th of July, Labor Day, Thanksgiving Day & Black Friday, week of Christmas Holidays (Dec 24 through Jan 2)

Disclaimer: Although allergic reactions to our ingredients are uncommon, we recommend testing our products first by using them on a small patch of skin for 24 hours. If redness or irritation develops, discontinue use. The information presented on this website is not meant to diagnose or treat any medical condition nor to replace the advice or care of a qualified health professional.

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